Industry News

Sell Your Story

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cstore story

“Only one dollar!” This was the sales pitch of the young man working the hot and dusty marketplace in the Cambodian countryside. Holding up the trinkets on offer, he had been impersonating my shadow for the last two or three minutes since he had profiled me as a tourist — and a fresh target for […]

Industry News

Failure is an option

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Embrace the risk of failure—but pull the plug when it arrives For a brief, shining moment, I was the quarterback of a football team. Granted, it was in middle school, but the coach looked at me and saw a kid who was too small to play on the line and too slow to be a […]

Industry News

Empty Shelves and Trucks

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out-of-stock-empty-shelves

 Eight tips for dealing with out-of-stocks and other supply chain issues. “Oh, dearest father. If my heart’s greatest desire is not fulfilled by Christmastide, surely I will perish from this earth and my ghostly remains will wander these lands for the rest of eternity. “ This, or something like it, is what my then six-year-old […]

Industry News

The Art of the Steal – Part 2

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cstore-theft

Many customer theft issues can be resolved with good customer service. In my previous column, I talked about employee theft. According to the 2020 NACS State of the Industry report, store “shrink” (which includes theft and breakage) averages about $12,700 per store per year. And 33.2 percent of that is due to employee theft, according […]

Industry News

The Art of the Steal – Part 1

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c-store-theft

Minimize employee theft by letting your staff know that you’re paying attention to the details. We have a lot to learn from George Clooney’s life of crime. As you may remember, Mr. Clooney starred in the remake of “Ocean’s Eleven” and several sequels, as well as not appearing in “Ocean’s 8” (the one with Sandra […]

Industry News

Looking at Innovation Through the Lens of StrasGlobal

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Eva-Strasburger-Innovation

Convenience retailing today requires being nimble and providing a unique offering to customers, according to President Eva Strasburger. TEMPLE, Texas — The convenience channel is both lauded for being a disruptor when it comes to innovation and viewed by some retail experts as a laggard. Eva Strasburger, president of StrasGlobal, a privately held retail consulting, […]

Company News

Convenience Store News Honors Roy Strasburger With Special Service Award

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Roy Strasburger CSNews Service Award

 The StrasGlobal CEO helped shepherd the c-store industry through the pandemic. TEMPLE, Texas — Convenience store industry veteran Roy Strasburger, CEO of StrasGlobal, has one guiding principle that has been translated into his company’s mission statement: “To make life better for our team, for our customers, for our clients.” “We put those groups in that […]

Industry News

A Different Kind of Clean Fueling

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fuel-forecourt

Don’t neglect the most visible part of your business—the forecourt. “How did it get to this point?” Have you ever experienced the situation when you are looking around and, suddenly, your eyes seem to snap into focus and you see the teetering piles of papers on your desk, dirt on the floor, shoes left out […]

Company News

Are Your Relevant?

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Presented By: Roy Strasburger, CEO, StrasGlobal With retail foot traffic down, how do we stay relevant? See your store the way your community sees you. And, visit your neighborhood for what they need. StrasGlobal shares tips to see your stores “inside/out” and “outside/in” so you stay relevant. Is your business relevant to YOU? Is your […]

Company News

Don’t Have Just Your Head in the Cloud

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cloud computing

Clouds. Throughout the centuries, clouds have indicated power and mystery. The Greek gods lived on Mount Olympus above the clouds. The heavenly kingdom has always been imagined in the clouds above the earth. Thoughts of freedom are represented by birds soaring through the clouds. When I travel, one of the things that always mesmerizes me […]

Company News

Mind Your Gas Business

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mind-gas

One of the most important aspects of the convenience store business is often overlooked when discussing store operations—gasoline. This is interesting because we all know that fuel sales have a huge impact on the profitability, if not the financial viability, of a retail site. We often talk about the correct pricing for a candy bar, […]

Company News

Perseverance in a Pandemic

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TEMPLE, Texas — The challenges of the pandemic struck fast and they hit deep. For StrasGlobal—a convenience-store operator that manages sites under various flags for oil companies, banks, investors and individuals—developing an action plan was a key to getting through. The company formed a task force and developed a comprehensive response plan to deal with […]

Company News

How to Stay in Compliance

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If you are running a retail business, there is a scenario that you have either come across or have thought about. It’s a Friday afternoon during the summer — possibly before a big holiday weekend. Your store is humming: people are coming in to buy things to go to the lake; fueling up the car […]

Company News

StrasGlobal Finely Hones Its Innovation Lens

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strasglobal-innovates-cstore

TEMPLE, Texas — At StrasGlobal, the word “innovation” means meeting the changing demands of the customer. “One can innovate, but if you’re not aligned with what the customer is looking for, you’re innovating for nothing. It has to be targeted innovation,” said Roy Strasburger, CEO of StrasGlobal, a contract operations provider that services retail locations […]

RfR

Special Feature: How Independent Operator Raymond Huff Used Federal Funds to Stay Open

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How to Stay Open video RfR and Russell's

Funding programs are helping many independent businesses that have struggled through the pandemic. If you’ve lost sales of 20% or more, federal funds available now can help your business. Raymond Huff, owner of HJB Convenience and Russell’s Convenience Stores, and a Resources for Retailers Advisory Board member, talks openly about the federal funds he used […]

Company News

Compliance Safe – Document Management Simplified

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COMPLIANCE SAFE™, a software service that monitors, tracks and protects your business-critical documents, prominently served as the cover feature in November’s CIO Review magazine – the publication’s Compliance Technology issue. CIO Review is a leading technology magazine that is at the forefront of guiding enterprises through the continuously varying business environment about the solutions and services. The magazine […]

Company News

OnDemand – What To Do With Small Format Retail

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small format retail

On December 2nd 2020, StrasGlobal participated in a special TMA (Turnaround Management Association) Town Hall on “What to Do with Small Format Retail“. This Town Hall was moderated by Kenneth R. Yager with Newpoint Advisors Corporation, and included Roy Strasburger with StrasGlobal, David Bagley with Carrac Capital Partner and Lee Harington with Ascendant Law as […]

RfR

Drive Traffic with Food Trucks

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rfr-foodtruck

Food trucks bring opportunity when people are social distancing and seeking to stay outside. The key is to communicate and maintain health and safety protocols for employees and customers at all times. Retailers looking for a safe and creative way to draw customers to their sites can generate community excitement, provide unique menus, and create […]

Company News

OnDemand – SIGMA Smart Path to Compliance

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In November 2020, StrasGlobal CEO Roy Strasburger delivered a webinar entitled “Smart Path to Compliance” at SIGMA’s virtual Annual Conference. SIGMA is the national trade association representing the most successful, progressive, and innovative fuel marketers and chain retailers in the United States and Canada. StrasGlobal currently operates fuel and convenience sites for owners nationally and […]

Industry News

Targeted Innovation

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The following was published as part of the cover story in the September 2020 Issue of Convenience Store News Magazine. At StrasGlobal, the word “innovation” means meeting the changing demands of the customer. “One can innovate, but if you’re not aligned with what the customer is looking for, you’re innovating for nothing. It has to […]

Company News

StrasGlobal Offers Site Operations for Distressed Assets

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Temple, Texas, September 8, 2020 –StrasGlobal President Roy Strasburger announces national services dedicated to distressed asset protection and asset performance. Helping global oil brands, distressed assets managers, real estate lenders and private investors seeking a complete, turnkey retail operations solution, StrasGlobal “is proud of our reputation as reliable stewards of our clients’ most valuable assets,” […]

Industry News

Helping Employees Get Past Mask Abuse

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Help Employees Get Past Mask Abuse

Imagine we’ve all seen it by now: That one customer who just refuses to wear a protective mask in the store. That’s been one of the biggest surprises of the COVID-19 pandemic to me. It’s pretty straightforward: COVID-19 is mainly spread by airborne particles, people get sick by breathing them in, and wearing a mask […]

Strange Times NL

Strange Times – More Voices: A Message from Perry Kilgo, our Chief Operating Officer

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Issue: Strange Times – More Voices: Perry Kilgo, July 27, 2020 Team, Today’s Strange Times is by our Chief Operations Officer, Perry Kilgo. I’ve worked with Perry for many years in different countries. I have always admired his commitment to the industry, his retail experience, and his willingness to share his outstanding knowledge. As COO, […]

Strange Times NL

Strange Times – More Voices: Caleb Hill

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Issue: Strange Times – More Voices: Caleb Hill, Jul7 21, 2020 Team, Last week I told you that Caleb Hill had been named as one of the Future Leaders in Convenience for 2020. Caleb is our District Manager for North Texas and California. Here is Caleb’s contribution to our More Voices series. Caleb’s words: Hello […]

Strange Times NL

Strange Times – Caleb Hill

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Issue: Strange Times – Caleb Hill, Jul7 17, 2020 Team, I am very pleased to announce that Caleb Hill has been named as one of Convenience Store News Future Leaders in Convenience for 2020! The CSNews FLIC award recognizes “young people (aged 35 and under) working for convenience store retailers who are already making significant […]

Industry News

We Are Preparing for 2030. Are you?

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Preparing for 2030

There is a quote, usually attributed to Rahm Emanuel, that “no good crisis should go to waste”.  That is our feeling at StrasGlobal. We are in the process of using the lessons that we have been learning during the COVID-19 crisis to change the way we operate our business and to incorporate new ideas and […]

Strange Times NL

Strange Times – More Voices

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Issue: Strange Times -More Voices, June 17, 2020 Team, I originally created Strange Times as a means for me to be able to communicate directly with you about how StrasGlobal is dealing with the COVID-19 pandemic. I felt it was important for you to hear from me about all the new health and safety initiatives […]

Strange Times NL

Strange Times – We Are One

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Issue: Strange Times -We Are One, June 1, 2020 Team, I am sure that all of you are aware of the events that have been happening around the country over the last few days. The horrific death of George Floyd in Minneapolis, and the circumstances surrounding it, has again highlighted the problem of racism in […]

COVID-19 Response

Strange Times – StrasGlobal Team Fund

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Issue: Strange Times -StrasGlobal Team Fund, May 22, 2020 Even though many places are starting to relax their stay-at-home mandates, times are still difficult for many members of our team. With this in mind, we have established a StrasGlobal Team Fund. The purpose of the Fund is to help our team members who are having […]

Strange Times NL

Strange Times – We’re Famous!

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Issue: Strange Times -We’re Famous!, May 21, 2020 It is always a good feeling when your peers recognize the work that you are doing. On Wednesday, May 20th, StrasGlobal was featured in an article in the online daily newsletter of NACS (the National Association of Convenience Stores). Today, Thursday, May 21st, CSP magazine also carried […]

COVID-19 Plan

StrasGlobal COVID-19 Response Plan

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StrasGlobal Implementation of COVID-19 Response Plan

Update: The StrasGlobal COVID-19 Implementation Review is a follow up to our COVID-19 Response Plan and looks at how that plan was implemented. We have taken each action point and strategy outlined in the Response and shown whether it was implemented or not. Furthermore, we have included additional observations made during our handling of the […]

COVID-19 Response

Strange Times – KN95 Masks

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Issue: Strange Times -KN95 Masks, May 8, 2020 Dear Team, We are not finished with the COVID-19 pandemic. The virus is still out there. People are still getting sick. People are still dying.  To stay healthy we must continue to follow our safety precautions: wash your hands, maintain social distancing, don’t touch your face, and […]

COVID-19 Response

Strange Times – StrasGlobal Podcast

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Issue: Strange Times -StrasGlobal Podcast, May 6, 2020 Dear Team, NACS – the National Association of Convenience Stores – gave us the opportunity to tell the StrasGlobal story on their podcast. When I mention StrasGlobal I am referring to you and the work that you do every day. I am excited to share our story […]

COVID-19 Response

Strange Times – On to Phase Two

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Issue: Strange Times -On to Phase Two, April 28, 2020 Dear Team, I’m sure that you are hearing the news that some states and local governments are starting to relax their COVID-19 restrictions. I hope that their leaders are right and that the infection rate is on the decline and we won’t see another spike […]

COVID-19 Response

Strange Times – The GROCER Act

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Issue: Strange Times -The GROCER Act, April 23, 2020 Dear Team, The last few weeks have been a difficult financial time for everyone.  Family members have lost their jobs or have been furloughed due the COVID-19 pandemic.  Businesses have disappeared and the economy is in bad shape. StrasGlobal has been trying to help with the […]

Company News

Where Were You During the Great Quarantine of 2020?

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Roy Strasburger is a frequent contributor to FMN (Fuels Marketer News), online publishers of news for the fuels and convenience store industry. As everyone is very well aware, the COVID-19 (“Corona”) virus has changed the way that we are living life. Public gathering spaces are closed, retail outlets are closed, and social interaction as we […]

COVID-19 Response

State Resources

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The following provides links to resources at the state level, alphabetically, for COVID-19. Links include COVID-19 News, State Resources, and State Departments of Health. Information is updated continuously. State Resources include state COVID-19 information, updates, FAQ’s and more. Also included for reference is each state’s Official Government Website. Alabama Official Government Website: Alabama State Government […]

COVID-19 Response

SBA Resources

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The following resources are available from the U.S. Small Business Administration: Coronavirus (COVID-19) on the SBA website: Coronavirus (COVID-19): Small Business Guidance & Loan Resources including Paycheck Protection Program, Economic Injury Disaster Loans & Loan Advance, SBA Debt Relief, SBA Express Bridge Loans, Guidance for Businesses and Employers, SBA Products & Resources Government Contracting, Local […]

Company News

Louisiana Marathon Stations Help Local Shops

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GONZALES, La.—Two Marathon gas stations in Louisiana want to sell more local products in response to COVID-19. The c-stores are seeking out local businesses and restaurants to ask if they can sell their products at the Marathon locations, reports Brproud.com. While gas stations are considered an essential business during this time, StrasGlobal, which manages the Marathon […]

COVID-19 Response

Strange Times – Thank you to our teams

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Issue: Strange Times -Thank you to our teams, April 6, 2020 Dear Team, I don’t think we can tell you “thank you” often enough for the great work that you are doing. Please watch this short video message. Keep up the great work! Roy Roy Strasburger President, StrasGlobal Email: strangetimes@strasglobal.com          

COVID-19 Response

Strange Times – Community Outreach

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Issue: Strange Times – Community Outreach, April 2, 2020 Team, As you know, we have been working hard to put additional protections into our stores to slow down the COVID-19 virus.  You have already seen changes such as adding sneeze guards, installing social distancing signs on the floors in the stores, limiting the number of customers […]

COVID-19 Response

Strange Times – Healthcare Information

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Issue: Strange Times – Health Insurance Information, March 31, 2020 Dear Team, The COVID-19  pandemic has created anxiety and concern at many levels.  Probably the biggest concern for all of us is the cost of healthcare if we, or someone in our family, gets sick.  StrasGlobal has been in contact with our health insurance company, […]

COVID-19 Response

CDC Resources

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The following resources have been provided by the CDC: Up to the minute COVID-19 information including symptoms, how to prepare, along with business, travel and community resources and more: Coronavirus (COVID-19) CDC COVID-19 information at the State level: COVID-19 State Summary Tip: On the COVID-19 State Summary page, scroll down to the Map section on […]

COVID-19 Response

Teladoc Healthcare information

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The following healthcare information has been distributed by Teladoc, our health insurance provider: An update from Fringe Benefit Group (FBG), provider of The American Worker, on what they are doing to help their clients and employees to address COVID-19: Important Update: From the American Worker Special Enrollment Period for Individuals who Previously Declined Health Insurance […]

COVID-19 Response

Strange Times – Our COVID-19 Response

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Issue: Strange Times – Our COVID-19 Response, March 30, 2020 Dear Team, I know that you have seen the changes that we have been making at our stores as we confront the spread of the COVID-19 virus: placing sneeze guards at every POS position, enforcing social distancing, intensifying our cleaning procedures, removing self-service food items, […]

COVID-19 Response

Strange Times – Keep Clean

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Issue: Strange Times – Keep Clean, March 25, 2020 Our number one concern is about your health and the health of your family. Therefore, it is imperative that during this time of infection you follow the correct procedures for cleaning your hands and your work surfaces. It is one of the ways to slow down […]

COVID-19 Response

Strange Times – Thank You

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Issue: Strange Times – Thank You, March 23, 2020 Dear Team, Thank you. That’s really all that I can say at the moment. The work and dedication that you have put into your store over the last few weeks has been nothing short of heroic. These have been very difficult times. They are difficult for […]

COVID-19 Response

How We Are Addressing COVID-19

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Image: CDC/ Alissa Eckert, MS; Dan Higgins, MAMS As you are aware, there are confirmed cases of COVID-19 (coronavirus) and deaths in the United States and we are dedicated to educating our employees to help reduce the spread of infection in our stores and communities. We will be following the suggested guidelines put forth by […]

Industry News

Energy North Group Adopts Compliance Safe Software

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Compliance Safe

Temple, TX February 21, 2020 — COMPLIANCE SAFE™, a software service that manages your permit, license and certification renewals process, announces an agreement with Energy North Group (ENG), a Leader in both wholesale distribution and retail operations throughout New England and New York. “We know that permit, license and certification renewals can be tedious and […]

Industry News

How AI Can Make Retailers Better

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CSP Magazine Artificial Intelligence

AI takes care of repetitive tasks so humans can focus on more creative and substantial issues. In the movie “2001: A Space Odyssey,” the computer HAL takes control of a space mission, making decisions that lead to the deaths of most of the astronauts on board, before it is shut down by the lone survivor, […]

Industry News

SIGMA Tech Trends Workshop 2019

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SIGMA-tech-trends-2019-panel

By Roy Strasburger SIGMA Tech Trends Workshop 2019 Best Practice Trends—How to Manage and Leverage Your Data to Make Better Business Decisions November 12, 2019 Austin, TX— Staying on top of market evolution trends and disruptors is critical to keeping your business successful. During SIGMA’s 2019 Annual Conference November 4-6, 2019 in Austin, TX, petroleum […]

Industry News

Managing Use of Marijuana at Work

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Roy Strasburger CSP June StrasGlobal Retail Management Services

By Roy Strasburger Originally Published in CSP Magazine One of an employer’s main expectations is that staff be mentally alert and aware of the environment around them. The employee can enhance the safety of the business and the people in the store. He or she can also sense when the extra effort is needed to turn […]

Industry News

Your Competitor is Your Best Teacher

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Convenience Competitor

The tactics of using a competitor as a benchmark fall into three categories By Roy Strasburger Originally Published in Convenience Store News “THAT’S INTERESTING.” Have you ever walked into your main competitor’s shop and had that reaction? As you look around the store, you see a product you had not heard of, a promotion you […]

Rapid Retail

5 Ways to Optimize Vacant Retail Space

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5 Ways to Optimize Vacant Retail Space StrasGlobal

If you own or operate one or more retail locations, understanding the best ways to merchandise the available retail footprint you have available is essential for maximizing revenues and providing customers with a more complete shopping experience. However, what do you do when you have available space that is not monetized? Read below to find […]

Industry News

Put the Store Design to Work

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Roy Strasburger CSP January StrasGlobal

By Roy Strasburger Originally Published in CSP Magazine Store design is the equivalent of a good store employee: It should help communicate the brand, give the customer more value for their visit and make jobs easier. Most retailers don’t have the luxury of tearing the building down and starting from scratch. So how do we […]

Retail Consulting

As Customers’ Needs Change, So Should Retailers

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As Customer's Needs Change, So Should Retailers StrasGlobal

C-Store owners continue to face various pressures.  From new competitors and formats, to assortment changes and keeping up with the latest marketing and technological advancements, it’s not easy to keep up with the shifting landscape. Consumer preferences are also changing and recent trends indicate a preference for healthier food options and environmentally friendly products. Consider […]

Retail Consulting

8 Reasons Shopper Intent Doesn’t Convert into a Sale

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8 Reasons Shopper Intent Doesn't Convert into a Sale StrasGlobal

You’ve done your homework. You’ve optimized your product assortment and were sure to strike the right balance of new products and established brands on-shelf, but you’re not converting shoppers into buyers. Why not? There are numerous reasons shoppers don’t convert into buyers; below are some of the 8 most common opportunities that you can address […]

Industry News

Dealer panel kicks off SIGMA Annual Conference education program

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SIGMA Conference Roy Strasburger

Photo caption left to right: Roy Strasburger, CEO StrasGlobal Paul Melgaard, VP Supply Sunoco LP Dan Dunstan, Dir Sales and Operations Parkland USA Travis Booth, General Counsel & VP Corp. Development Empire Petroleum Partners LLP San Francisco, CA – Communication, technology and financial training for dealers, within the backdrop of understanding cultural and language differences, […]

Industry News

How Small Retailers Can Survive Disruption

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Roy Strasburge CSP September StrasGlobal

The forces arrayed against the small retailer, including Amazon, Instacart and Uber meals ,are enormous and growing. Services and products are just a click of the mouse, push of a button or swipe of the screen away. So what is the small independent retailer to do? Should they wait meekly until the inevitable destruction of their […]

Industry News

Employee Training Must-Dos

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Roy Strasburger CSNews July StrasGlobal

Everything you want to accomplish in retail revolves around proper training By Roy Strasburger Originally Published in Convenience Store News TRAINING IS THE MOST IMPORTANT ELEMENT of the foundation on which to build a retail business. Everything you want to accomplish in retail revolves around training. I firmly believe that good salespeople are born, but […]

Retail Site Operations

If There is One Constant in Business, It’s Change 

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If There is One Constant in Business, It's Change StrasGlobal

Newspaper and Internet headlines are filled with corporate earnings and reviews, policy updates and changes, and general unrest for the employees and investors at any given company. Most companies are in the business of making a profit and when the standard methods of arriving at said profit aren’t enough, drastic action may be required.   Read on to delve into some of the recent market changes that could have an impact on […]

Staffing Services

3 Reasons C-Stores Should Engage in Employee Mentorship

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3 Reasons C-Stores Should Engage in Employee Mentorship StrasGlobal

Employee development doesn’t stop after an orientation, a few training sessions and distribution of an employee manual. Engaging with your staff – particularly the motivated, eager and energized employees – can really have a lasting impression on your c-store. Here are 3 reasons engaging in meaningful employee mentorships matters for c-store owners and operators.   1. Unemployment rates are at an all-time low – In May, 2018 the United States unemployment rate […]

Retail Site Operations

3 Basics to Exceed Customer Expectations

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3 Basics to Exceed Customer Expectations StrasGlobal

Exceeding customers’ expectations may be the one thing all retailers strive to do. But what if providing a clean facility, friendly service and well stocked shelves isn’t enough? What if your customers are judging you on more than just the customer service experience? Well, some are.   Some customers are looking beyond the shiny objects and smiling faces and looking at factors such as sustainability, environmental […]

Distressed Assets

StrasGlobal draws on 60 Year Heritage in Convenience and Small Format Site Management to Solve Problems for Distressed Assets Managers

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StrasGlobal Draws On 60 Year Heritage

Temple, TX, July 20, 2018 – StrasGlobal CEO Roy Strasburger announces services dedicated to distressed asset protection and asset performance. The leading choice since 1997 for global oil brands, distressed assets managers, real estate lenders and private investors seeking a complete, turnkey retail management solution, StrasGlobal “reflects the trust that has been placed in our […]

Retail Site Operations

4 Ways to Differentiate Your C-Store From the Competition  

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4 Ways to Differentiate Your C-Store from the Competition StrasGlobal

Let’s face it, competition is everywhere and comes in all shapes and sizes. Gone are the days of competing against similar retail types. You’re now in competition with everyone selling goods. From brick-and-mortar to online players; every retailer is out for your customers’ share of wallet. So how do you win in this space? Continue reading for a refresher […]

Retail Site Operations

3 Areas of Opportunity in Most C-Stores

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3 Areas of Opportunity in Most C-Stores StrasGlobal

The digital revolution may be upon us; however, customers are still shopping brick and mortar locations. While grocery and mass merchants may see a shift (albeit small) from traditional shopping to on-line, c-stores have the advantage of people traveling. C-Stores play an important role in customers’ daily lives and this is amplified during the summer months.   Read on to find 3 areas of opportunity where c-store owners […]

Staffing Services

Four Reasons C-Stores Should Invest in Employee Training

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4 Reasons C-Stores Should Invest in Employee Training StrasGlobal

Consider your last trip to a retail location, can you remember how you were treated by one of the employees? Odds are customers will interact with someone in your facility during their visit. So, doesn’t it stand to reason that these employees are well-trained and exemplify the message that your business is trying to send? Investing in employee training goes beyond a knowledgeable associate – it has […]

Staffing Services

3 Ways to Address C-Store Labor Challenges

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3 Ways To Address C-Store Labor Challenges StrasGlobal

Finding the right people to operate your C-stores can be a challenge but it’s not the end of the job for the HR professional in your organization. New employees require on-boarding, training, re-training and mentorship if they are expected to be top performers. These activities take time. Consider the following three areas to focus on […]

Rapid Retail

How to Make Vacant Retail Space Profitable

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How To Make Vacant Space Profitable StrasGlobal

As defined by Businessdictonary.com, opportunity cost is: a benefit, profit, or value of something that must be given up to acquire or achieve something else. Understanding the principles of opportunity cost should get any business person amped up about making a profit on vacant retail space. We’ve all seen it, a vacant retail space in […]

Roy's Blog

Convenience Management Services, Inc. (CMSI) announces rebrand as StrasGlobal

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CMSI Announces Rebrand as StrasGlobal

StrasGlobal draws on 60 year family heritage as innovators in convenience and small format site management. Temple, TX – Convenience Management Services, Inc. (CMSI), the leading choice since 1997 for global oil brands, distressed assets managers, real estate lenders and private investors seeking a complete, turnkey retail management solution, is changing its name from CMSI […]

Industry News

Looking at Your Store With Fresh Eyes

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Looking At Your Store With Fresh Eyes StrasGlobal

It’s happened to all of us. A visitor who you haven’t seen for years comes by to stay at your house for a couple of days. This is the home you’ve lived in for several years and you are house-proud. You clean it regularly. You even pick up the dirty laundry when you aren’t expecting […]

Roy's Blog

The Importance of Pulling Together

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As we all know, the last month has brought devastation to various parts of our country. Hurricanes in Texas and Florida. Wildfires in Arizona, California, Oregon, and Washington state. Heat waves in New York and New Jersey. These natural events have had a huge impact on individuals, communities, and businesses. We operate stores in all […]

Roy's Blog

Training Day – Every Day

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As we’ve expanded our operations over the last few months (we are currently operating sites in 9 states), I’ve been reminded how consistent training is so important to a successful operation and an engaged team.  It’s a topic that I keep coming back to on a regular basis – as you can see from my […]

Roy's Blog

How Not to Catch a Thief

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Everyone knows that theft is a major issue in the convenience store industry.   The general public hears about robberies in the media all of the time.  Convenience stores are caricatured as easy places to rob.  Many of our stores are open 24 hours a day giving people with bad intent places to go late at […]

Roy's Blog

Digital Needs in an Analog World

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There is not a more analog job than driving a long haul truck.  In this profession, everything is rooted in the real world.  The trucks, trailers, and cargo exist.  They are tangible.  And they go from one place to another in real time through real space in the real world. This week I am attending […]