Industry News

Failure is an option

Posted on

Embrace the risk of failure—but pull the plug when it arrives For a brief, shining moment, I was the quarterback of a football team. Granted, it was in middle school, but the coach looked at me and saw a kid who was too small to play on the line and too slow to be a […]

Industry News

The Art of the Steal – Part 2

Posted on
cstore-theft

Many customer theft issues can be resolved with good customer service. In my previous column, I talked about employee theft. According to the 2020 NACS State of the Industry report, store “shrink” (which includes theft and breakage) averages about $12,700 per store per year. And 33.2 percent of that is due to employee theft, according […]

Industry News

The Art of the Steal – Part 1

Posted on
c-store-theft

Minimize employee theft by letting your staff know that you’re paying attention to the details. We have a lot to learn from George Clooney’s life of crime. As you may remember, Mr. Clooney starred in the remake of “Ocean’s Eleven” and several sequels, as well as not appearing in “Ocean’s 8” (the one with Sandra […]

Industry News

Looking at Innovation Through the Lens of StrasGlobal

Posted on
Eva-Strasburger-Innovation

Convenience retailing today requires being nimble and providing a unique offering to customers, according to President Eva Strasburger. TEMPLE, Texas — The convenience channel is both lauded for being a disruptor when it comes to innovation and viewed by some retail experts as a laggard. Eva Strasburger, president of StrasGlobal, a privately held retail consulting, […]

Company News

Are Your Relevant?

Posted on

Presented By: Roy Strasburger, CEO, StrasGlobal With retail foot traffic down, how do we stay relevant? See your store the way your community sees you. And, visit your neighborhood for what they need. StrasGlobal shares tips to see your stores “inside/out” and “outside/in” so you stay relevant. Is your business relevant to YOU? Is your […]

Company News

Don’t Have Just Your Head in the Cloud

Posted on
cloud computing

Clouds. Throughout the centuries, clouds have indicated power and mystery. The Greek gods lived on Mount Olympus above the clouds. The heavenly kingdom has always been imagined in the clouds above the earth. Thoughts of freedom are represented by birds soaring through the clouds. When I travel, one of the things that always mesmerizes me […]

Company News

Mind Your Gas Business

Posted on
mind-gas

One of the most important aspects of the convenience store business is often overlooked when discussing store operations—gasoline. This is interesting because we all know that fuel sales have a huge impact on the profitability, if not the financial viability, of a retail site. We often talk about the correct pricing for a candy bar, […]

Company News

Perseverance in a Pandemic

Posted on

TEMPLE, Texas — The challenges of the pandemic struck fast and they hit deep. For StrasGlobal—a convenience-store operator that manages sites under various flags for oil companies, banks, investors and individuals—developing an action plan was a key to getting through. The company formed a task force and developed a comprehensive response plan to deal with […]

Company News

How to Stay in Compliance

Posted on

If you are running a retail business, there is a scenario that you have either come across or have thought about. It’s a Friday afternoon during the summer — possibly before a big holiday weekend. Your store is humming: people are coming in to buy things to go to the lake; fueling up the car […]

Company News

StrasGlobal Finely Hones Its Innovation Lens

Posted on
strasglobal-innovates-cstore

TEMPLE, Texas — At StrasGlobal, the word “innovation” means meeting the changing demands of the customer. “One can innovate, but if you’re not aligned with what the customer is looking for, you’re innovating for nothing. It has to be targeted innovation,” said Roy Strasburger, CEO of StrasGlobal, a contract operations provider that services retail locations […]

RfR

Special Feature: How Independent Operator Raymond Huff Used Federal Funds to Stay Open

Posted on
How to Stay Open video RfR and Russell's

Funding programs are helping many independent businesses that have struggled through the pandemic. If you’ve lost sales of 20% or more, federal funds available now can help your business. Raymond Huff, owner of HJB Convenience and Russell’s Convenience Stores, and a Resources for Retailers Advisory Board member, talks openly about the federal funds he used […]

Company News

Compliance Safe – Document Management Simplified

Posted on

COMPLIANCE SAFE™, a software service that monitors, tracks and protects your business-critical documents, prominently served as the cover feature in November’s CIO Review magazine – the publication’s Compliance Technology issue. CIO Review is a leading technology magazine that is at the forefront of guiding enterprises through the continuously varying business environment about the solutions and services. The magazine […]

Company News

OnDemand – What To Do With Small Format Retail

Posted on
small format retail

On December 2nd 2020, StrasGlobal participated in a special TMA (Turnaround Management Association) Town Hall on “What to Do with Small Format Retail“. This Town Hall was moderated by Kenneth R. Yager with Newpoint Advisors Corporation, and included Roy Strasburger with StrasGlobal, David Bagley with Carrac Capital Partner and Lee Harington with Ascendant Law as […]

RfR

Drive Traffic with Food Trucks

Posted on
rfr-foodtruck

Food trucks bring opportunity when people are social distancing and seeking to stay outside. The key is to communicate and maintain health and safety protocols for employees and customers at all times. Retailers looking for a safe and creative way to draw customers to their sites can generate community excitement, provide unique menus, and create […]

Company News

OnDemand – SIGMA Smart Path to Compliance

Posted on

In November 2020, StrasGlobal CEO Roy Strasburger delivered a webinar entitled “Smart Path to Compliance” at SIGMA’s virtual Annual Conference. SIGMA is the national trade association representing the most successful, progressive, and innovative fuel marketers and chain retailers in the United States and Canada. StrasGlobal currently operates fuel and convenience sites for owners nationally and […]

Industry News

Targeted Innovation

Posted on

The following was published as part of the cover story in the September 2020 Issue of Convenience Store News Magazine. At StrasGlobal, the word “innovation” means meeting the changing demands of the customer. “One can innovate, but if you’re not aligned with what the customer is looking for, you’re innovating for nothing. It has to […]

Company News

StrasGlobal Offers Site Operations for Distressed Assets

Posted on

Temple, Texas, September 8, 2020 –StrasGlobal President Roy Strasburger announces national services dedicated to distressed asset protection and asset performance. Helping global oil brands, distressed assets managers, real estate lenders and private investors seeking a complete, turnkey retail operations solution, StrasGlobal “is proud of our reputation as reliable stewards of our clients’ most valuable assets,” […]

Strange Times NL

Strange Times – More Voices: A Message from Perry Kilgo, our Chief Operating Officer

Posted on

Issue: Strange Times – More Voices: Perry Kilgo, July 27, 2020 Team, Today’s Strange Times is by our Chief Operations Officer, Perry Kilgo. I’ve worked with Perry for many years in different countries. I have always admired his commitment to the industry, his retail experience, and his willingness to share his outstanding knowledge. As COO, […]

Strange Times NL

Strange Times – More Voices: Caleb Hill

Posted on

Issue: Strange Times – More Voices: Caleb Hill, Jul7 21, 2020 Team, Last week I told you that Caleb Hill had been named as one of the Future Leaders in Convenience for 2020. Caleb is our District Manager for North Texas and California. Here is Caleb’s contribution to our More Voices series. Caleb’s words: Hello […]

Strange Times NL

Strange Times – Caleb Hill

Posted on

Issue: Strange Times – Caleb Hill, Jul7 17, 2020 Team, I am very pleased to announce that Caleb Hill has been named as one of Convenience Store News Future Leaders in Convenience for 2020! The CSNews FLIC award recognizes “young people (aged 35 and under) working for convenience store retailers who are already making significant […]

Strange Times NL

Strange Times – More Voices

Posted on

Issue: Strange Times -More Voices, June 17, 2020 Team, I originally created Strange Times as a means for me to be able to communicate directly with you about how StrasGlobal is dealing with the COVID-19 pandemic. I felt it was important for you to hear from me about all the new health and safety initiatives […]

Strange Times NL

Strange Times – We Are One

Posted on

Issue: Strange Times -We Are One, June 1, 2020 Team, I am sure that all of you are aware of the events that have been happening around the country over the last few days. The horrific death of George Floyd in Minneapolis, and the circumstances surrounding it, has again highlighted the problem of racism in […]

COVID-19 Response

Strange Times – StrasGlobal Team Fund

Posted on

Issue: Strange Times -StrasGlobal Team Fund, May 22, 2020 Even though many places are starting to relax their stay-at-home mandates, times are still difficult for many members of our team. With this in mind, we have established a StrasGlobal Team Fund. The purpose of the Fund is to help our team members who are having […]

Strange Times NL

Strange Times – We’re Famous!

Posted on

Issue: Strange Times -We’re Famous!, May 21, 2020 It is always a good feeling when your peers recognize the work that you are doing. On Wednesday, May 20th, StrasGlobal was featured in an article in the online daily newsletter of NACS (the National Association of Convenience Stores). Today, Thursday, May 21st, CSP magazine also carried […]

COVID-19 Plan

StrasGlobal COVID-19 Response Plan

Posted on
StrasGlobal Implementation of COVID-19 Response Plan

Update: The StrasGlobal COVID-19 Implementation Review is a follow up to our COVID-19 Response Plan and looks at how that plan was implemented. We have taken each action point and strategy outlined in the Response and shown whether it was implemented or not. Furthermore, we have included additional observations made during our handling of the […]

COVID-19 Response

Strange Times – KN95 Masks

Posted on

Issue: Strange Times -KN95 Masks, May 8, 2020 Dear Team, We are not finished with the COVID-19 pandemic. The virus is still out there. People are still getting sick. People are still dying.  To stay healthy we must continue to follow our safety precautions: wash your hands, maintain social distancing, don’t touch your face, and […]

COVID-19 Response

Strange Times – StrasGlobal Podcast

Posted on

Issue: Strange Times -StrasGlobal Podcast, May 6, 2020 Dear Team, NACS – the National Association of Convenience Stores – gave us the opportunity to tell the StrasGlobal story on their podcast. When I mention StrasGlobal I am referring to you and the work that you do every day. I am excited to share our story […]

COVID-19 Response

Strange Times – On to Phase Two

Posted on

Issue: Strange Times -On to Phase Two, April 28, 2020 Dear Team, I’m sure that you are hearing the news that some states and local governments are starting to relax their COVID-19 restrictions. I hope that their leaders are right and that the infection rate is on the decline and we won’t see another spike […]

COVID-19 Response

Strange Times – The GROCER Act

Posted on

Issue: Strange Times -The GROCER Act, April 23, 2020 Dear Team, The last few weeks have been a difficult financial time for everyone.  Family members have lost their jobs or have been furloughed due the COVID-19 pandemic.  Businesses have disappeared and the economy is in bad shape. StrasGlobal has been trying to help with the […]

Company News

Where Were You During the Great Quarantine of 2020?

Posted on

Roy Strasburger is a frequent contributor to FMN (Fuels Marketer News), online publishers of news for the fuels and convenience store industry. As everyone is very well aware, the COVID-19 (“Corona”) virus has changed the way that we are living life. Public gathering spaces are closed, retail outlets are closed, and social interaction as we […]

Company News

Louisiana Marathon Stations Help Local Shops

Posted on

GONZALES, La.—Two Marathon gas stations in Louisiana want to sell more local products in response to COVID-19. The c-stores are seeking out local businesses and restaurants to ask if they can sell their products at the Marathon locations, reports Brproud.com. While gas stations are considered an essential business during this time, StrasGlobal, which manages the Marathon […]

COVID-19 Response

Strange Times – Thank you to our teams

Posted on

Issue: Strange Times -Thank you to our teams, April 6, 2020 Dear Team, I don’t think we can tell you “thank you” often enough for the great work that you are doing. Please watch this short video message. Keep up the great work! Roy Roy Strasburger President, StrasGlobal Email: strangetimes@strasglobal.com          

COVID-19 Response

Strange Times – Community Outreach

Posted on

Issue: Strange Times – Community Outreach, April 2, 2020 Team, As you know, we have been working hard to put additional protections into our stores to slow down the COVID-19 virus.  You have already seen changes such as adding sneeze guards, installing social distancing signs on the floors in the stores, limiting the number of customers […]

COVID-19 Response

Strange Times – Healthcare Information

Posted on

Issue: Strange Times – Health Insurance Information, March 31, 2020 Dear Team, The COVID-19  pandemic has created anxiety and concern at many levels.  Probably the biggest concern for all of us is the cost of healthcare if we, or someone in our family, gets sick.  StrasGlobal has been in contact with our health insurance company, […]

COVID-19 Response

Strange Times – Our COVID-19 Response

Posted on

Issue: Strange Times – Our COVID-19 Response, March 30, 2020 Dear Team, I know that you have seen the changes that we have been making at our stores as we confront the spread of the COVID-19 virus: placing sneeze guards at every POS position, enforcing social distancing, intensifying our cleaning procedures, removing self-service food items, […]

COVID-19 Response

Strange Times – Keep Clean

Posted on

Issue: Strange Times – Keep Clean, March 25, 2020 Our number one concern is about your health and the health of your family. Therefore, it is imperative that during this time of infection you follow the correct procedures for cleaning your hands and your work surfaces. It is one of the ways to slow down […]

COVID-19 Response

Strange Times – Thank You

Posted on

Issue: Strange Times – Thank You, March 23, 2020 Dear Team, Thank you. That’s really all that I can say at the moment. The work and dedication that you have put into your store over the last few weeks has been nothing short of heroic. These have been very difficult times. They are difficult for […]

COVID-19 Response

How We Are Addressing COVID-19

Posted on

Image: CDC/ Alissa Eckert, MS; Dan Higgins, MAMS As you are aware, there are confirmed cases of COVID-19 (coronavirus) and deaths in the United States and we are dedicated to educating our employees to help reduce the spread of infection in our stores and communities. We will be following the suggested guidelines put forth by […]

Industry News

Energy North Group Adopts Compliance Safe Software

Posted on
Compliance Safe

Temple, TX February 21, 2020 — COMPLIANCE SAFE™, a software service that manages your permit, license and certification renewals process, announces an agreement with Energy North Group (ENG), a Leader in both wholesale distribution and retail operations throughout New England and New York. “We know that permit, license and certification renewals can be tedious and […]

Industry News

SIGMA Tech Trends Workshop 2019

Posted on
SIGMA-tech-trends-2019-panel

By Roy Strasburger SIGMA Tech Trends Workshop 2019 Best Practice Trends—How to Manage and Leverage Your Data to Make Better Business Decisions November 12, 2019 Austin, TX— Staying on top of market evolution trends and disruptors is critical to keeping your business successful. During SIGMA’s 2019 Annual Conference November 4-6, 2019 in Austin, TX, petroleum […]