As Customers’ Needs Change, So Should Retailers
C-Store owners continue to face various pressures. From new competitors and formats, to assortment changes and keeping up with the latest marketing […]
Category: Retail Site Operations
8 Reasons Shopper Intent Doesn’t Convert into a Sale
You’ve done your homework. You’ve optimized your product assortment and were sure to strike the right balance of new products and established […]
Advancements in the Retail Industry are Upon Us
Take a look around the consumer goods industry and you’ll see a great deal of change. Everything from the reduction of plastic […]
If There is One Constant in Business, It’s Change
Newspaper and Internet headlines are filled with corporate earnings and reviews, policy updates and changes, and general unrest for the employees and investors at any given company. Most companies […]
3 Basics to Exceed Customer Expectations
Exceeding customers’ expectations may be the one thing all retailers strive to do. But what if providing a clean facility, friendly service and well stocked shelves isn’t […]
StrasGlobal draws on 60 Year Heritage in Convenience and Small Format Site Management to Solve Problems for Distressed Assets Managers
Temple, TX, July 20, 2018 – StrasGlobal CEO Roy Strasburger announces services dedicated to distressed asset protection and asset performance. The leading […]
4 Ways to Differentiate Your C-Store From the Competition
Let’s face it, competition is everywhere and comes in all shapes and sizes. Gone are the days of competing against similar retail types. […]
3 Areas of Opportunity in Most C-Stores
The digital revolution may be upon us; however, customers are still shopping brick and mortar locations. While grocery and mass merchants may see a shift (albeit small) […]
Top 10 Considerations When Selecting a Retail Site Management Service
You’ve looked around; you’ve done your research. You know that there are a few different options when it comes to outsourcing retail […]
4 Benefits of Outsourcing Retail Site Management
The concept of outsourcing isn’t a new one. In fact, outsourcing can be traced back to the Industrial Revolution (1700’s) when companies […]
Five Ways C-Store Operators Can Build Sales
We’re all in business to succeed and while success means something different to everyone, it may be safe to assume that if […]
How to Make Vacant Retail Space Profitable
As defined by Businessdictonary.com, opportunity cost is: a benefit, profit, or value of something that must be given up to acquire or […]
Electronic Cigarettes: Smoke and Mirrors?
At the last few industry events that I’ve attended the big news has been the introduction of electronic cigarettes and the related […]
When Customer Service Doesn’t Involve People
In my last post I talked about the importance of the personal interaction between our employee and the customer. That is just […]
What “Good Customer Service” Means
Customer service is often held up as the holy grail of retailing. It is second only to having the products that your […]
Contract Site Operations vs. Tenants – What’s the difference?
One of the questions we most often get is: “What is the difference between a Contract Operator and a Tenant or fuel […]