Back to the Future
I can’t decide if it is the straw boater hats on the wall or the scrumptious cakes on the sales counter that […]
Category: RfR
Resources for Retailers brings real-world solutions to single store and small chain convenience operators.
Resources for Retailers is a growing knowledge center and a community for those retailers who are always competing for resources generally more available to large operators.
Continue reading for ‘how-to’ best practice guidelines with real-world, actionable takeaways written by subject matter experts.
Sell Your Story
“Only one dollar!” This was the sales pitch of the young man working the hot and dusty marketplace in the Cambodian countryside. […]
Getting Back in the Driver’s Seat
It was a dark and stormy night. The small boat was being rocked and pummeled by towering waves. Hard rain slashed across […]
Failure is an option
Embrace the risk of failure—but pull the plug when it arrives For a brief, shining moment, I was the quarterback of a […]
Shining a Light on Facility Maintenance
Lutefisk. It is one of the national dishes of Norway. To make it, catch yourself some cod, clean it, cover it in […]
How Can You Operate a Gas Station Without Any Gas?
Control your paperwork and stay in compliance to avoid finding out. I promise that this is not a trick question about alternative […]
Empty Shelves and Trucks
Eight tips for dealing with out-of-stocks and other supply chain issues. “Oh, dearest father. If my heart’s greatest desire is not fulfilled […]
The Art of the Steal – Part 2
Many customer theft issues can be resolved with good customer service. In my previous column, I talked about employee theft. According to […]
The Art of the Steal – Part 1
Minimize employee theft by letting your staff know that you’re paying attention to the details. We have a lot to learn from […]
Looking at Innovation Through the Lens of StrasGlobal
Convenience retailing today requires being nimble and providing a unique offering to customers, according to President Eva Strasburger. TEMPLE, Texas — The […]
Convenience Store News Honors Roy Strasburger With Special Service Award
The StrasGlobal CEO helped shepherd the c-store industry through the pandemic. TEMPLE, Texas — Convenience store industry veteran Roy Strasburger, CEO of […]
A Different Kind of Clean Fueling
Don’t neglect the most visible part of your business—the forecourt. “How did it get to this point?” Have you ever experienced the […]
Are Your Relevant?
Presented By: Roy Strasburger, CEO, StrasGlobal With retail foot traffic down, how do we stay relevant? See your store the way your […]
Finding Their Niche Is Crucial for Small Operators
Single-store owners and small chains can find unique ways to stay competitive in their markets. NATIONAL REPORT — Whether operating a single […]
Mind Your Gas Business
One of the most important aspects of the convenience store business is often overlooked when discussing store operations—gasoline. This is interesting because […]
Special Feature: How Independent Operator Raymond Huff Used Federal Funds to Stay Open
Funding programs are helping many independent businesses that have struggled through the pandemic. If you’ve lost sales of 20% or more, federal […]
All Retailers Need a COVID-19 Vaccination Plan
Now that the COVID-19 Vaccine is here, retailers must have a vaccination policy and plan for their workforce. Communicating how to get […]
Drive Traffic with Food Trucks
Food trucks bring opportunity when people are social distancing and seeking to stay outside. The key is to communicate and maintain health […]
The Small Operator’s Secret Weapon
I have a secret. It’s something that will help you, but it’s not new information. In fact, it might be right under […]
Helping Employees Get Past Mask Abuse
Imagine we’ve all seen it by now: That one customer who just refuses to wear a protective mask in the store. That’s […]
StrasGlobal COVID-19 Response Plan
Update: The StrasGlobal COVID-19 Implementation Review is a follow up to our COVID-19 Response Plan and looks at how that plan was […]