Welcome to strange times.
I know that the world around us is changing quickly. Life, as we know it, has become something that we no longer recognize – school and offices closed, bars and restaurants shut down, sporting events cancelled. It can all be a little scary.
Our team is our priority whether at head office or in the store and we are meeting daily to discuss how best to keep you protected as we get a better understanding of what the situation is. The most important thing is for you to take care of yourself and your families. Stay well by following good practices: constantly wash your hands for twenty seconds with soap and water, use hand sanitizer when it is available, practice “social distancing” by keeping 6 feet away from others, wipe down all surfaces with disinfectant on a frequent basis, wear gloves and, if you prefer, a mask. We do not want you to get sick or spread an infection to others. If you think you are sick, please let your store manager know and stay home.
We know that you are concerned about your jobs. We are not planning on closing our stores – unless required to do so by the government or our clients. People need the things that we sell and as long as we can get product into the store we will stay open.
Keep in mind that, a convenience store, we are considered to be an essential business. This means that we are in a position to help people who are less fortunate than ourselves. Now is the time for us to reach out to our neighbors and our customers to help them get through this time of change. We can provide the items that they need. By helping others, we can help ourselves. We are currently looking at ways where we can provide assistance to those who are having difficulty and need a helping hand. I hope to have some information to you about this in the next week or so.
This is the first of a series of regular emails that I will be sending out to everyone letting you know what I know. Please let your store manager or District Manager know what you need and what we can do to help. If you are reading this on a store computer, please print it and post it for your team mates to read.
We are all in this together and I want you to know that we will get through this. Life will return to something close to normal.