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The following healthcare information has been distributed by Teladoc, our health insurance provider: An update from Fringe Benefit Group (FBG), provider of The American Worker, on what they are doing to help their clients and employees to address COVID-19: Important Update: From the American Worker Special Enrollment Period for Individuals who Previously Declined Health Insurance […]
Temple, TX February 21, 2020 — COMPLIANCE SAFE™, a software service that manages your permit, license and certification renewals process, announces an agreement with Energy North Group (ENG), a Leader in both wholesale distribution and retail operations throughout New England and New York. “We know that permit, license and certification renewals can be tedious and […]
By Roy Strasburger Originally Published in Fuels Market News About once a week we receive a phone call that goes something like this: “I am the son/daughter of a family that own a convenience store. My mother and father started the business and have decided to retire. They have left it to me to run […]
If you own or operate one or more retail locations, understanding the best ways to merchandise the available retail footprint you have available is essential for maximizing revenues and providing customers with a more complete shopping experience. However, what do you do when you have available space that is not monetized? Read below to find […]
Today it takes more than a competitive base salary, a benefits package and a positive office environment to hire top talent. Job seekers are looking for more than just the basics – they want to feel cared for and respected. Read below to find 9 incentives to consider when looking to hire top talent: 1. […]
By Roy Strasburger Originally Published in CSP Magazine Store design is the equivalent of a good store employee: It should help communicate the brand, give the customer more value for their visit and make jobs easier. Most retailers don’t have the luxury of tearing the building down and starting from scratch. So how do we […]
C-Store owners continue to face various pressures. From new competitors and formats, to assortment changes and keeping up with the latest marketing and technological advancements, it’s not easy to keep up with the shifting landscape. Consumer preferences are also changing and recent trends indicate a preference for healthier food options and environmentally friendly products. Consider […]
You’ve done your homework. You’ve optimized your product assortment and were sure to strike the right balance of new products and established brands on-shelf, but you’re not converting shoppers into buyers. Why not? There are numerous reasons shoppers don’t convert into buyers; below are some of the 8 most common opportunities that you can address […]
Whether you’re completing your first summer internship or you are the Founder and CEO of a company, there are countless reasons to find a mentor or become a mentor. Many of the reasons may be personal; however, there are some common insights among these groups. Read on to find some of the more common reasons […]
Take a look around the consumer goods industry and you’ll see a great deal of change. Everything from the reduction of plastic straws, to workforce reductions and significant store closures and bankruptcies. Change is upon the retail industry and if your c-store isn’t prepared for the future, you could get left behind. Consider these four […]
Photo caption left to right: Roy Strasburger, CEO StrasGlobal Paul Melgaard, VP Supply Sunoco LP Dan Dunstan, Dir Sales and Operations Parkland USA Travis Booth, General Counsel & VP Corp. Development Empire Petroleum Partners LLP San Francisco, CA – Communication, technology and financial training for dealers, within the backdrop of understanding cultural and language differences, […]
The forces arrayed against the small retailer, including Amazon, Instacart and Uber meals ,are enormous and growing. Services and products are just a click of the mouse, push of a button or swipe of the screen away. So what is the small independent retailer to do? Should they wait meekly until the inevitable destruction of their […]
Everything you want to accomplish in retail revolves around proper training By Roy Strasburger Originally Published in Convenience Store News TRAINING IS THE MOST IMPORTANT ELEMENT of the foundation on which to build a retail business. Everything you want to accomplish in retail revolves around training. I firmly believe that good salespeople are born, but […]
By Keith Reid Originally Published in Fuels Market News There are more business models for the integration and management of the fuel and retail operations than most people would ever imagine. Similarly, each side of the business brings with it the requirement for unique skill sets. It was generally considered that traditional fuel wholesalers moving […]
Newspaper and Internet headlines are filled with corporate earnings and reviews, policy updates and changes, and general unrest for the employees and investors at any given company. Most companies are in the business of making a profit and when the standard methods of arriving at said profit aren’t enough, drastic action may be required. Read on to delve into some of the recent market changes that could have an impact on […]
Employee development doesn’t stop after an orientation, a few training sessions and distribution of an employee manual. Engaging with your staff – particularly the motivated, eager and energized employees – can really have a lasting impression on your c-store. Here are 3 reasons engaging in meaningful employee mentorships matters for c-store owners and operators. 1. Unemployment rates are at an all-time low – In May, 2018 the United States unemployment rate […]
Exceeding customers’ expectations may be the one thing all retailers strive to do. But what if providing a clean facility, friendly service and well stocked shelves isn’t enough? What if your customers are judging you on more than just the customer service experience? Well, some are. Some customers are looking beyond the shiny objects and smiling faces and looking at factors such as sustainability, environmental […]
Temple, TX, July 20, 2018 – StrasGlobal CEO Roy Strasburger announces services dedicated to distressed asset protection and asset performance. The leading choice since 1997 for global oil brands, distressed assets managers, real estate lenders and private investors seeking a complete, turnkey retail management solution, StrasGlobal “reflects the trust that has been placed in our […]
Let’s face it, competition is everywhere and comes in all shapes and sizes. Gone are the days of competing against similar retail types. You’re now in competition with everyone selling goods. From brick-and-mortar to online players; every retailer is out for your customers’ share of wallet. So how do you win in this space? Continue reading for a refresher […]
The digital revolution may be upon us; however, customers are still shopping brick and mortar locations. While grocery and mass merchants may see a shift (albeit small) from traditional shopping to on-line, c-stores have the advantage of people traveling. C-Stores play an important role in customers’ daily lives and this is amplified during the summer months. Read on to find 3 areas of opportunity where c-store owners […]
Consider your last trip to a retail location, can you remember how you were treated by one of the employees? Odds are customers will interact with someone in your facility during their visit. So, doesn’t it stand to reason that these employees are well-trained and exemplify the message that your business is trying to send? Investing in employee training goes beyond a knowledgeable associate – it has […]
Let’s start with the basics, not all retail consultants are created equally. The mere fact you’ve hired one for your company doesn’t mean your bottom line will improve. That said, hiring the right team could make all the difference. Read on to find out how the right retail consultants can help improve your business. 1. […]
Temple, TX, June 13, 2018—“Pop-up” stores are all the rage for landowners and property managers with vacant space. Now, with Rapid Retail there’s no waiting for a Pop-up operator to come to you to fill the empty space. Rapid Retail contract services delivers property managers a streamlined menu of retail options to eliminate or prevent […]
You’ve looked around; you’ve done your research. You know that there are a few different options when it comes to outsourcing retail site management. It may also be fair to say you’ve narrowed your search down to just a few. Let us help you complete your due diligence. Here are the top 10 considerations when […]
The concept of outsourcing isn’t a new one. In fact, outsourcing can be traced back to the Industrial Revolution (1700’s) when companies were looking to reduce labor costs. While outsourcing isn’t a new phenomenon, the outsourced resources have shifted. Today, companies can outsource nearly every component of running a business; but is that the best […]
We’re all in business to succeed and while success means something different to everyone, it may be safe to assume that if we’re selling products, we want to sell more today than we did yesterday. So how can we build baskets and ultimately sales? While there may not be a perfect mix of assortment, displays, […]
Finding the right people to operate your C-stores can be a challenge but it’s not the end of the job for the HR professional in your organization. New employees require on-boarding, training, re-training and mentorship if they are expected to be top performers. These activities take time. Consider the following three areas to focus on […]
Business accounting might not seem exciting, and to some it may even be intimidating, but it’s the foundation of any successful business and who doesn’t want to be part of a successful business? Here are three accounting services that can improve your company’s bottom line. SEE ALSO: 3 Ways to Address C-Store Labor Challenges P&L […]
As defined by Businessdictonary.com, opportunity cost is: a benefit, profit, or value of something that must be given up to acquire or achieve something else. Understanding the principles of opportunity cost should get any business person amped up about making a profit on vacant retail space. We’ve all seen it, a vacant retail space in […]