By Roy Strasburger Originally Published in CSP Magazine One of an employer’s main expectations is that staff be mentally alert and aware of the environment around them. The employee can enhance the safety of the business and the people in the store. He or she can also sense when the extra effort is needed to turn […]

By Roy Strasburger Originally Published in CSP Magazine Store design is the equivalent of a good store employee: It should help communicate the brand, give the customer more value for their visit and make jobs easier. Most retailers don’t have the luxury of tearing the building down and starting from scratch. So how do we […]

The forces arrayed against the small retailer, including Amazon, Instacart and Uber meals ,are enormous and growing. Services and products are just a click of the mouse, push of a button or swipe of the screen away. So what is the small independent retailer to do? Should they wait meekly until the inevitable destruction of their […]